From a News Release by WV Attorney General Patrick Morrisey
CHARLESTON — Attorney General Patrick Morrisey today warned consumers to be wary of scammers trying to take advantage of the millions of consumers who haven’t yet received a credit or debit chip card.

 
Here’s how the scam works: Scammers email consumers posing as the card issuer. The scammers claim in order to receive a new chip credit or debit card, the consumer needs to update his or her account by confirming some personal information or by clicking a link to continue the verification process.
 
If the consumer replies to the email with personal information, the scammer can use the response to commit identity theft. If the consumer clicks on the link, he or she may unwillingly install malware on their device, which can cause the device to crash, monitor a consumer’s online activity, send spam, steal personal information and commit fraud.
 
Attorney General Morrisey said consumers should be aware of some important information if they receive an email claiming to validate a chip card request: “These scammers can be very persuasive,” Attorney General Morrisey said. “Our office urges consumers to always remain calm and proceed with extreme caution when giving out financial or personal information through email or phone.”
 
If you believe you have been the victim of this phone scam, contact the Attorney General’s Consumer Protection Division at 1-800-368-8808 or visit the office online at www.ago.wv.gov.
 
Consumers can stay up to date with the latest scams by signing up for email alerts from our Office at: http://bit.ly/WVScamAlert.