Following a water main break in the Barboursville area, thousands of customers have lost water pressure or have lost water altogether in an area that includes the Huntington Mall and U.S. Route 60. A boil water advisory has been issued for that area. An earlier advisory for Ona has been lifted.

In addition, Laura Jordan of West Virginia American stated that as of 3 p.m. Jan 7, "we have approx 300 customers in the Guyan Estates area without water due to a main break on Davis Creek (estimated 4 more hours) and approx 20-30 customers on Pine Dr in Pea Ridge. A crew is on their way now. The Barboursville water storage tank has recovered throughout the day. Even though we are still working on the leak on Farmdale that originally affected it, we do not anticipate any large scale outage."

She continued, " West Virginia American Water has
issued a precautionary boil water advisory for several thousand customers
in the Barboursville area. The advisory is in effect for anyone who has
lost water pressure or experienced a disruption in water service today in
the Barboursville area, including the Huntington Mall area and Route 60 to
Ona. The advisory follows a water main break, which drained a water storage
tank this morning. West Virginia American Water crews are working to repair
the break and restore service as quickly as possible. Extremely cold
temperatures have prolonged repair efforts, and the estimated time for
restoration is approximately eight hours. Customers will be alerted through
the media.

Once service is restored, affected customers should boil their water before
consumption until further notice. Boiling kills bacteria and other
organisms that may be present in the water. Customers are asked to bring
water used for drinking, cooking, bathing, showering and brushing teeth to
a full boil for a minimum of one minute, then cool before use.

West Virginia American Water also recommends the following steps:
· Throw away beverages and ice cubes if made with tap water;
· Keep boiled water in the refrigerator for drinking;
· Provide pets with boiled water after cooling;
· Do not use home filtering devices in place of boiling or using
bottled water; most home water filters will not provide
adequate protection from microorganisms;
· Use only boiled water to treat minor injuries.

Once the system recovers, West Virginia American Water will be collecting
additional water quality samples in the area of the outage. For more
information, contact West Virginia American Water’s customer service center