2013 Water quality surpasses state and federal standards; Reports available online show perfect water quality and environmental performance

Updated 17 weeks ago From WV American Water Release
CHARLESTON, W.Va. (May 15, 2014) – West Virginia American Water announced  that results published in the company’s 2013 Consumer Confidence Reports (CCRs) indicated excellent water quality and perfect regulatory compliance in every one of its service districts across the state, which serve approximately one in three West Virginians.

“The Freedom Industries spill in January has awakened everyone to the value and necessity of safe, reliable water and the processes associated with providing that water,” said Jeff McIntyre, president of West Virginia American Water. “As we have demonstrated for almost 130 years, our company and its employees care about the water in our communities, and these reports demonstrate our delivery of water to our customers in 2013 that is of better quality than required by state and federal standards.”


The Consumer Confidence Report is an annual performance measure of the quality of water supplied by West Virginia American Water against the compliance standards established by the U.S. Environmental Protection Agency (USEPA) and West Virginia Bureau for Public Health (WVBPH). The report describes drinking water sources, testing conducted on the water, substances detected, and the levels of those substances. Commonly asked questions and the associated answers concerning drinking water are also included.

“Our water quality and operations professionals work hard every day to ensure the continued delivery of safe, clean, reliable and affordable water our customers, and these results are a testament to their expertise and dedication,” McIntyre stated.  “We are proud of our exceptional record of compliance and investment to ensure that we produce and deliver quality water to our customer’s homes and businesses – all for about a penny per gallon. In fact, in 2013, we invested $32.1 million to further improve the water systems that serve our customers.”

West Virginia American Water’s Consumer Confidence Reports are searchable by zip code and can be accessed on the company’s website at http://www.amwater.com/wvaw/water-quality-and-stewardship/water-quality-reports.html. Links to each customer’s CCR will be printed on customer’s May water bills.

According to 2013 USEPA and WVBPH data:

·        West Virginia American Water performed 128 times better than the average drinking water system in West Virginia for compliance with regulations.

·        There were almost 4,800 drinking water Notices of Violation (NOVs) issued to community drinking water systems in West Virginia, and over 250 community drinking water systems in West Virginia received at least one NOV. None of West Virginia American Water’s systems (serving one-third of West Virginia’s population) received a drinking water NOV.

·        Nationally, just over 400 surface water treatment plants are part of U.S. EPA’s Partnership for Safe Water Program – a voluntary effort that is designed to increase protection against microbial contamination through treatment optimization. All nine West Virginia American Water surface water treatment plants are part of this program.

·        Five West Virginia American Water plants (Bluestone, Huntington, Kanawha Valley, New River and Weston) tied for the “number 1” ranking out of 132 conventional surface water treatment plants in the WVBPH’s annual Area Wide Optimization Program. This program is designed to help water systems optimize their existing treatment processes in an effort to increase public health protection. The other four company plants scored well within the top tier “low risk” category.

“The journey of water from its source to your tap is much more complex than many people realize, and nothing is more important than the exhaustive testing taking place at every stage of its voyage,” added McIntyre. “Water is constantly monitored by computer-controlled analyzers that continually check and measure the clarity of the water, its PH balance, temperature, and a wide range of other critical factors. Then more tests are performed, not just before the water leaves the plant, but also as it travels through the pipes on its way to you.”

The entire journey of water can be seen in this video from American Water: http://youtu.be/UjlDYlcZdss.

West Virginia American Water, a subsidiary of American Water (NYSE: AWK), is the largest water utility in the state, providing high-quality and reliable water services to approximately 550,000 people. Founded in 1886, American Water is the largest publicly traded U.S. water and wastewater utility company. With headquarters in Voorhees, N.J., the company employs approximately 6,700 dedicated professionals who provide drinking water, wastewater and other related services to an estimated 14 million people in more than 30 states, as well as parts of Canada. More information can be found by visiting www.westvirginiaamwater.com.

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